·   Worked on 35+ IT consulting projects ranging from budgets as low as 10K$ to as high as 200M$

·   Supported 600+ staff during roll-outs and releases

·   Worked on every aspect of SDLC in 14 years of experience

·   Directed and managed a small to medium sized organization

·   Influenced without authority cross-functional managers

 

 

IT Project Manager- York Region                         Apr 2014 – present

Working collaboratively for the Data Management & Business Intelligence (DM&BI) group within Business Management & Technology Support (BM&TS) - Strategy & Business Planning (SBP) branch’s initiatives in Environmental Services. Currently leading and responsible for running these key projects in 2015:

 

· OMM Area Report Card, ENV KPI Dashboards - Phase 2, Water Consumption Enhancements - Phase 4 and Solid Waste Executive Dashboards – Phase 2 (Oracle & Apex)

· I & I Data Management – Phase 2 and Regulatory Reporting System - Phase 2 & 3 (DW/BI)

· Markham Data Sharing (BI self-serve) & Vaughan Data Sharing project (DW/BI self-serve)

· New project prioritization matrix for BM & TS

· Conservation Authority (Big Data performance plan objective for EPP)

 

Expected and hired to perform same duties as Project Lead role below.  

 

Maternity Leave    Jan 2013 – Mar 2014

 

IT Project Lead - York Region      Dec 2009 – Dec 2012

Worked collaboratively in cross-functional team environments in order to support ~500+ clients in two of the six Community and Health Services business groups. Responsible for simultaneously running 3-4 IT projects at any given time with various business units within the municipality including EMS, Public Health, SSIP, Social Services. Served as a key member of the IT Services Strategic Planning committee.

 

Key projects: EMS QRS .NET conversion, York Safe Program, Proton DB enhancements, Health Connection enhancements, EMS RFID identification, Immigration Portal enhancements - SSL encryption integration, IDCD scheduling implementation and call record management system

 

·   Developed and maintained strong working internal and external relationships across all organizational levels including: directors, medical officers, business managers, business representatives, administrative teams, vendor IT development teams and IT sub-groups (helpdesk, applications, databases, networks, virtual desktop and hardware)

·   Recommended solutions for different business areas through the RFP process — gathering user requirements, writing RFPs, sourcing and selecting vendors, negotiating pricing within budgetary constraints, overseeing vendor software solutions and managing stakeholder expectations and approval processes

·   Contributed to project related change management processes as part of delivery and implementation plan in order to analyze risk, develop contingency plans, optimize quality and cost-effectiveness of IT services

·   Created and delivered turnkey systems and processes for software solutions and implementation including: job aids, PowerPoint presentations, guided one-on-one and group training sessions, virtual training

·   Creatively utilized various resources to accommodate and provide solutions to clients with limited or no budget

·   Undertook personal initiative to advance technology as much as possible with obstacles such as out-of-date or proprietary software, budget constraints and organizational culture resistant to change

 

Sr. Project Coordinator – NECOct 2009 – Nov 2009

Oversaw team of four project managers working on an international, multi-unit bus/student tracking system project worth $40M including the following modules: Optimization (gas, time and routing), GPS tracking (bus location), Accounting/Finance, Data Reporting, Scheduling (people resources, drivers, routing)

·   Managed and coordinated all project plans and status reports

·   Updated and maintained PMO filing system on SharePoint

·   Created documents supporting project management methodologies for each project

 

Project Manager – Bell Mobility Feb 2009 – Sep 2009

Played an integral role in the multi-million Odyssey HSPA Build project which consisted of multiple regions being simultaneously built out. Assigned the most challenging downtown Toronto area and successfully fast-tracked program, resulting in the realignment of timelines within 9 months of taking on project.

·   Directed 100+ builds end-to-end, from site design to full optimization of a cluster

·   Worked in conjunction with eleven cross-functional managers and their workload assignments, schedule updates, and delivering effective solutions to problems identified

·   Acted as a liaison across different functional groups to ensure communication/hand off, compliance to process, workflow coordination, adherence to schedules

·   Supervised change management processes and created change requests

·   Contributed to the RF Engineering team’s 2010 build outline by assessing budget costs and adjusting budget plan build

·   Utilized Primavera as primary Project Management tool for scheduling, creating what-if scenarios/modeling, conducting analysis, improving resource workload assignment and upper-management reporting

·   Trained/Consulted/Advised teams on: communication, project management, proper task sequence hand off

 

Maternity Leave Apr 2007 – Jan 2009

 

Managing Partner/Senior Consultant – Interpro Consultants Nov 2004 – Mar 2007

Spearheaded the establishment of a new Ontario office and acquisition of new contracts and consulting staff. Balanced managing the office, the projects, staff recruitment and constant business development. Grew the business by 100% every 3 months, bringing in 2M$+ worth of revenue within 2 years of opening the Ontario office.

·   Presented the company to key executive people within targeted companies

·   Answered many RFP and RFQ through resource placement

·   Worked with client’s specifications and pricing, in order to negotiate the best deal by liaising with all stakeholders of a project.

·   Coordinated all consultants’ work and deliverables through the company’s QA system

·   Tracked project progress by conducting technical follow-ups with consultants and supervisors

·   Planned budgets, marketing strategies and attended board meetings and QA enhancement meetings

·   Led a team that was continuously growing with multiple projects, cross-functional project teams and executed staff performance reviews yearly

·   Applied defined company quality control procedures (i.e. ISO 9001:2000)

·   Networked through many conference attendances; expanding credibility through seminars and Energy related shows, to promote the consulting company: consulting resources and product

·   Trained/Coached new employees in different software and procedures.

 

OTHER EXPERIENCES at INTEPRO (during consulting period – Nov 2000 – Nov 2006)

·               Hydro-Québec International (Montreal, Paris, Frankfurt) – Senior Advisor – 2005

-    Expert advisor on proper implementation of Alstom EMS program (ensuring compliance of SLA and UAT signing-off)

·               Seimens (Hamilton, ON, CAN) – Senior Advisor - 2006

-    Expert advisor on control systems’ integration for new SCADA software proposed at Hydro-Quebec

·               Aviva (Scarborough, ON, CAN) – Architect/Technical Writer – 2002 - 2004

-    Consulting resource for the bilingual web-based brokerage portal (architecture of back-end and front-end, technical writing, testing, guided software training creation, SLA negotiating, writing and signing-off)

·               ISO New England (Springfield, MA, USA) – Integrator - 2002

-    Consulting resource for the implementation of EMS modules and Alstom proprietary system, testing and approval sign-off

·               Alstom (Seattle, WA, USA) – Integrator/Tester – 2001 - 2002

-    Consulting resource for integration of proprietary Energy Management System and module programming for their client (integration and programming)

·               IMS (Montreal, QC, CAN) – Project Lead - 2001

-    Consulting resource for barcoding data warehouse project (team leading, business analysis, programming, testing and liaising with client)

·               Merck-Frosst (Montreal, QC, CAN) – Programmer - 2000

-    Consulting resource for HIV medication scheduler application (programming in Visual Basic - testing)

 

IT Consultant - Admiral Computing    (Now LogicaCMG - Paris, FR) Aug 1999 – Sep 2000)

·   Electricité de France – Software Migration

·   Bouygues Construction – Webmaster and LDAP updating

·   France Telecom (now Orange sa) – Application form reader

·   Servier Laboratoires – Promotional items database

 

 

 

·   2014 PMP certification renewal (December 2017)

·   2012 MS Project Server 2010 – Project Manager certificate

·   2011 Project Management Professional (PMP) certificate

·   2011 Business Analyst custom training W7/MS 2010/Lync – Level 1 Intro certificate

·   2009 Primavera 102 – Project Management in P6 certificate

·   2009 Project planning, tracking and control certificate

·   2006 Teacher for Sylvan Learning Center certificate

·   1999 Bachelor’s degree in Computer Software Engineering (diploma)

·   1995 Health Sciences College Diploma

 

 

 

REFERENCES AVAILABLE UPON REQUEST